Shipping policy
Our goal is to ship your order within two business days (excluding weekends and holidays). Normal shipping days are Monday through Friday.
All orders will ship next day from date of purchase by the following methods you select via Canada Post.
- Expedited Parcel - 2 to 8 days
- Xpresspost – 2 to 3 days
- Priority – 2 days.
Digital products will be delivered online only, regardless of the shipping method you select.
Products damaged during shipment must be reported to Human Kinetics within 2 weeks of shipment receipt. At that time, the nature of the damage must be provided. Please contact us for immediate assistance with reporting the nature of the damage.
Please be sure that the address you provide is correct and complete. Human Kinetics will not be responsible for delays caused due to inaccurate or incomplete address information provided.