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Organizational Behavior in Sport Management Ebook

Organizational Behavior in Sport Management Ebook

$85.95 CAD

Available As


    Organizational Behavior in Sport Management fills a gap in sport management literature by exploring the key organizational behavior topics in sport organization settings.

    The text covers issues such as diversity, ethics, values, behavior, leadership, and much more.

    Book Features
    Organizational Behavior in Sport Management offers the following features:
    • Learning objectives and discussion questions for each chapter that help students conceptualize, retain, and understand the content
    • Case studies with discussion questions to help students apply the concepts from each chapter
    • In the Boardroom sidebars that use real-life examples from organizations within the field to highlight key topics
    The In the Boardroom sidebars reflect best practices for various levels of numerous sport organizations, affording readers a great range of applications in the sport management world.

    Instructor Guide
    In addition, the text has an online instructor guide that includes chapter objectives, discussion questions from the text (and their answers), discussion questions for case studies (and their answers), suggestions for integrating the case studies into lectures, links to recommended websites, assignments, class projects, essay ideas, and lists of suggested readings.

    Focus of Book
    Organizational Behavior in Sport Management presents classical research in organizational behavior as well as up-to-date knowledge from the field of sport management. The authors offer information on individual, intrapersonal, interpersonal, and organizational processes that are fundamental to working within a sport organization, placing equal emphasis on what managers of sport organizations need to understand about human behavior and what each person brings to the work situation in terms of his or her own attitudes, thoughts, perceptions, and skills.

    The authors emphasize empowering employees and understanding their needs and desires regarding work, as opposed to managing employees in one particular way. With this in mind, the authors discuss the roles of sport organization administrators and executives, volunteers, employees, and players and coaches of sport teams, exploring how they behave independently as well as how they interact with each other.

    An Understanding of Organizational Behavior
    Organizational Behavior in Sport Management offers a foundational and contemporary look at the inner workings of sport organizations, providing numerous real-life examples from throughout the country and grounding students in the key behavioral and managerial issues that leaders, managers, and employees in sport organizations face today. As such, this text answers the key questions of why we do what we do at work, why others behave as they do, and how our interpretation of events and behaviors is subject to our own biases. In the process, students will gain an understanding of the most important organizational behavior topics and get a glimpse of how they could successfully function in a sport organization.


    Text for undergraduate students in sport management courses. Reference for sport management researchers and libraries.

    Table of Contents

    Part I. Organizational Behavior in Sport Organizations
    Chapter 1. Importance of Organizational Behavior in Sport
    Importance of Understanding OB
    Creating a People-Centered Strategy
    Organizations as Open Systems
    Acquiring Knowledge and Experience in Sport Management
    Discussion Questions
    Chapter 2. Understanding Diversity
    Understanding Social Identity
    Diversity Management and Inclusive Organizations
    Outcomes Associated With Diversity Management
    Challenges to Diversity in Sport Organizations
    Does Diversity Training Work?
    Discussion Questions
    Chapter 3. Ethics in Sport Organizations
    Developing an Ethical Environment in Sport Organizations
    Importance of Leadership in Developing an Ethical Environment
    Codes of Ethics
    Ethical Decision Making
    Ethical Guidelines in Human Resource Management
    Corporate Social Responsibility
    Future Challenges in Ethical Operations of Sport Organizations
    Discussion Questions

    Part II. Managing the Individual
    Chapter 4. Understanding Personality and Attitudes
    Understanding Personality
    Personality and Emotional Intelligence
    Cognitive Concepts in Personality
    Motivational Concepts in Personality
    Interactional Approach
    Attributions in Organizational Behavior
    Important Attitudes in Sport Organization Workplaces
    Discussion Questions
    Chapter 5. Learning, Motivation, Training, and Development
    Learning in Sport Organizations
    Motivation Through Goal Setting
    Performance in Sport Organizations
    Training and Development to Enhance Individual Performance
    Discussion Questions
    Chapter 6. Job Satisfaction and Design
    Understanding Job Satisfaction and Job Dissatisfaction
    Enhancing Job Satisfaction
    Stakeholder Satisfaction in Sport
    Discussion Questions
    Chapter 7. Stress and Well-Being
    Causes of Stress
    Negative and Positive Types of Stress
    Stress in the Competitive Sport Environment
    Trauma and Stress in Sport
    Dealing With Stress
    Preventing Stress From Becoming Burnout
    Discussion Questions
    Chapter 8. Socialization and Integration
    Process of Socialization
    Easing New Members Into the Workforce
    Socialization Contexts
    Temporary Versus Enduring Organizations
    Internationalization of Sport
    Discussion Questions

    Part III. Managing the Group
    Chapter 9. Leadership and Development
    History of Leadership Research
    Leadership Research in Sport
    Discussion Questions
    Chapter 10. Decision Making
    Programmed Versus Nonprogrammed Decisions
    Rational Model of Decision Making
    Administrative Model of Decision Making
    Garbage Can Model of Decision Making
    Individual Decision Making
    Risk Taking in the Decision-Making Process
    Decision-Making Challenges
    Group Decision Making
    Discussion Questions
    Chapter 11. Effective Teamwork
    Overview of Teams and Teamwork
    Team Development
    Team Roles
    Team Effectiveness
    Team Cohesion
    Social Loafing
    Common Team-Related Challenges
    Discussion Questions
    Chapter 12. Conflict, Negotiation, and Power
    Individual Types of Power
    Discussion Questions

    Part IV. Managing the Organization
    Chapter 13. Communication in the Organization
    Interpersonal Communication
    Communicating Through Social Media
    Common Communication Forms
    Discussion Questions
    Chapter 14. Organizational Culture
    Where OC Research Began and Where It Is Today
    Levels of Awareness
    Espoused Versus Experienced OC
    Integrating the Employee Into the Culture
    OC Scholarship in Sport
    Discussion Questions
    Chapter 15. Organizational Change
    Organizational Change in Sport
    Lewin’s Models: Change Management and Force Field Analysis
    Greiner’s Patterns of Organizational Change
    Sport Management Research on Organizational Change
    Discussion Questions
    About the Authors

    About the Author

    Eric MacIntosh, PhD, is an associate professor of sport management at the University of Ottawa in Canada. Dr. MacIntosh researches and teaches on various organizational behavior topics, covering concepts such as culture, leadership, satisfaction, and socialization. His principal research interests delve into the functioning of the organization and how a favorable culture can transmit positively internally and outwardly into the marketplace. Dr. MacIntosh has consulted for and conducted research with many prominent national and international sport organizations (e.g., Commonwealth Games Federation, NHL, Right to Play, U Sports, Youth Olympic Games). He is well published in leading peer-reviewed sport management journals and is a member of several prominent editorial boards. He is also the coeditor of International Sport Management.

    Laura J. Burton, PhD, is an associate professor of sport management in the department of educational leadership within the Neag School of Education at the University of Connecticut. Her research interests include understanding leadership in organizations (particularly sport organizations) and exploring development, access, and success in leadership. Her work focuses on issues of gender in leadership contexts, specifically how stereotypes and discrimination affect women in sport leadership. She has served as the editor of the Journal of Intercollegiate Sport and serves on the editorial board of the Journal of Sport Management. She has been published in the Journal of Sport Management, Sport Management Review, and Sex Roles. She is coeditor of Women in Sport Leadership: Research and Practice for Change, published in 2017, and the textbook Sport Leadership in the 21st Century, published in 2014.


    The instructor guide includes chapter objectives, discussion questions from the text (and their answers), discussion questions for case studies (and their answers), suggestions for integrating the case studies into lectures, links to recommended websites, assignments, class projects, essay ideas, and lists of suggested readings.

    All ancillary materials for this text are FREE to course adopters and available online.