{"product_id":"leisure-services-management-3rd-edition-epub","title":"Leisure Services Management 3rd Edition epub","description":"\u003c!-- split --\u003e\u003cul class=\"tabs\"\u003e \u003cli\u003e\u003ca href=\"#tab-description\" id=\"display-description\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"#tab-tableofcontents\" id=\"display-tableofcontents\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"#tab-author\" id=\"display-author\"\u003eAuthor\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"#tab-ancillaries\" id=\"display-ancillaries\"\u003eAncillaries\u003c\/a\u003e\u003c\/li\u003e \u003cli\u003e\u003ca href=\"#tab-excerpt\" id=\"display-excerpt\"\u003eExcerpts\u003c\/a\u003e\u003c\/li\u003e \u003c\/ul\u003e\u003cdiv id=\"tab-description\" class=\"tab-content\"\u003e \u003cp\u003e\u003ci\u003eLeisure Services Management, Third Edition,\u003c\/i\u003e outlines the essential knowledge and skills that successful managers must learn, and it assists students in building those competencies. The text prepares students for the Certified Park and Recreation Professional (CPRP) qualifying exam and for the challenges they’ll face in their future careers in commercial recreation, public agencies, and the nonprofit sector. Throughout the text, there are activities, projects, and examples to help students connect competencies to real-world situations.\u003cbr\u003e\u003cbr\u003e\u003ci\u003eLeisure Services Management\u003c\/i\u003e begins by presenting a firm foundation of competency-based management. Students will examine the scope of leisure management, management responsibilities, and how a manager can affect an agency and its customers. They will also explore specific management areas such as marketing, financial management, human resources, employee development, communication, and evaluation.\u003cbr\u003e\u003cbr\u003eFor each chapter, the ancillaries offer experiential learning activities that simulate on-the-job situations. Each of these activities asks students to assume the role of a manager and address common management issues by completing a work assignment or project. These activities will facilitate student development and help students gain essential management competencies. Other learning aids include learning objectives, review questions, key terms, and a glossary to reinforce student learning.\u003cbr\u003e\u003cbr\u003eIn addition to updated references that provide contemporary management perspectives, the third edition features the following:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eExpanded content on social media, planning, and international leisure\u003c\/li\u003e\n\u003cli\u003eA new chapter focusing on diversity, equity, and inclusion to broaden students’ perspectives\u003c\/li\u003e\n\u003cli\u003eFrom the Field sidebars, which offer readers a glimpse of what happens in the field, so they can better understand what they will be facing in the future\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003ci\u003eLeisure Services Management\u003c\/i\u003e has related online learning activities delivered via HK\u003ci\u003ePropel\u003c\/i\u003e. These activities include flash cards and undergraduate- and graduate-level case studies for each chapter. Chapter quizzes, which are automatically graded, may be assigned by instructors to test comprehension of critical concepts. Students can also access a list of competencies tested in the CPRP exam and a competency scorecard to track their development relative to professional standards. These online resources will help students build useful knowledge and apply the information.\u003cbr\u003e\u003cbr\u003eThe competency-driven approach of \u003ci\u003eLeisure Services Management, Third Edition,\u003c\/i\u003e assists readers in gaining the knowledge and practicing the skills needed to begin a career in leisure management. Bolstered by the practical information in this text, new managers can contribute to the success of their organization as they enjoy the challenges and rewards of their career.\u003cbr\u003e\u003cbr\u003eNote: A code for accessing HK\u003ci\u003ePropel\u003c\/i\u003e is included with this ebook.\u003c\/p\u003e\n\u003ch4\u003eAudience\u003c\/h4\u003eUpper undergraduate- and graduate-level students taking recreation and leisure management courses; reference for recreation and leisure professionals, including those seeking Certified Park and Recreation Professional (CPRP) certification.\u003c\/div\u003e\u003c!--end tabDescription--\u003e\u003cdiv id=\"tab-tableofcontents\" class=\"tab-content\"\u003e \u003cb\u003eChapter 1.\u003c\/b\u003e Competency-Based Management and Leadership\u003cbr\u003e What Is Management?\u003cbr\u003e Management Theories and Systems\u003cbr\u003e Management Trends\u003cbr\u003e A Competency-Based Approach\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 2.\u003c\/b\u003e The Management Process\u003cbr\u003e The Management Process\u003cbr\u003e Management Drivers\u003cbr\u003e The Manager’s Resources\u003cbr\u003e Management Functions and Career Progression\u003cbr\u003e Outcomes\u003cbr\u003e Critical Management Issues\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 3.\u003c\/b\u003e Diversity, Equity, and Inclusion\u003cbr\u003e What Is Diversity and How Does It Affect Our Experiences?\u003cbr\u003e Equity and Equality\u003cbr\u003e Inclusion\u003cbr\u003e Why Diversity, Equity, and Inclusion Matter\u003cbr\u003e Interpersonal and Systemic Challenges\u003cbr\u003e Personnel and Workplace Challenges\u003cbr\u003e Strategies for Advancing DEI in the Workplace\u003cbr\u003e Reducing Prejudice and Building Competencies for Addressing Interpersonal and Systemic Challenges\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 4.\u003c\/b\u003e Organizational Structure\u003cbr\u003e Three Sectors\u003cbr\u003e Organizational Structure, Design, and Culture\u003cbr\u003e Working With Boards\u003cbr\u003e Form of Government and Organizational Structure and Design\u003cbr\u003e Internal and External Politics\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 5.\u003c\/b\u003e Coordination of Resources, Programs, and Services\u003cbr\u003e Internal Organizational Coordination\u003cbr\u003e External Organizational Coordination\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 6.\u003c\/b\u003e Planning and Decision Making\u003cbr\u003e Planning\u003cbr\u003e Elements of Master, Comprehensive Master, and Strategic Planning\u003cbr\u003e Problem Solving and Decision Making\u003cbr\u003e Ethical Decision Making\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 7.\u003c\/b\u003e Marketing and Public Relations\u003cbr\u003e Definition and History of Marketing\u003cbr\u003e Market Segmentation and Target Marketing\u003cbr\u003e Marketing Mix\u003cbr\u003e Social Media\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 8.\u003c\/b\u003e Communication and Customers\u003cbr\u003e Functions of Communication\u003cbr\u003e Communication Process\u003cbr\u003e Communication Breakdowns\u003cbr\u003e Strategic Approach to Communication\u003cbr\u003e Internal Communication\u003cbr\u003e External Communication\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 9.\u003c\/b\u003e Personnel Procedures and Practices\u003cbr\u003e Human Resources Perspectives\u003cbr\u003e Personnel Planning\u003cbr\u003e Personnel Processes\u003cbr\u003e Managing Volunteers\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 10.\u003c\/b\u003e Staff Retention and Development\u003cbr\u003e Onboarding\u003cbr\u003e Employee Engagement and Development\u003cbr\u003e Motivation\u003cbr\u003e Employee Recognition\u003cbr\u003e Performance Appraisal\u003cbr\u003e Discipline\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 11.\u003c\/b\u003e Sources and Methods of Financing\u003cbr\u003e Sources of Revenue\u003cbr\u003e Expenditures\u003cbr\u003e Pricing\u003cbr\u003e Pricing Trends and Issues\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 12.\u003c\/b\u003e Budgets and Financial Cost Analysis\u003cbr\u003e Defining Budgets\u003cbr\u003e Budget Cycle\u003cbr\u003e Cutback Management\u003cbr\u003e Types of Budgets\u003cbr\u003e Approaches to Budgeting\u003cbr\u003e Budget Implementation\u003cbr\u003e Financial Analysis and Reporting\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eChapter 13.\u003c\/b\u003e Evaluation\u003cbr\u003e Why Evaluate?\u003cbr\u003e Performance Measurement\u003cbr\u003e How to Evaluate\u003cbr\u003e Selecting Evaluation Participants\u003cbr\u003e Best Practices and Benchmarking\u003cbr\u003e Conclusion\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAppendix A.\u003c\/b\u003e Certified Park and Recreation Professional (CPRP) Competencies\u003cbr\u003e\u003cb\u003eAppendix B.\u003c\/b\u003e One-Page Strategic Plan, City of Fairfax, Virginia\u003c\/div\u003e\u003c!--end tabTableOfContents--\u003e\u003cdiv id=\"tab-author\" class=\"tab-content\"\u003e \u003cb\u003eAmy R. Hurd, PhD, CPRE,\u003c\/b\u003e is the associate vice president of undergraduate education at Illinois State University and a professor of recreation and park administration within the School of Kinesiology and Recreation. While at Illinois State University, Hurd has taught undergraduate and graduate courses in management with an emphasis on marketing, human resources, and finance. Prior to coming to Illinois State University, she was a visiting lecturer in management at Indiana University, where she received her PhD.\u003cbr\u003e\u003cbr\u003e As a practitioner, Hurd worked as the special events coordinator and as the marketing director for the Champaign Park District in Champaign, Illinois. She has presented on and written extensively about management, competencies, and succession planning in public parks and recreation, including authoring four textbooks. Hurd was a visiting scholar at Srinakharinwirot University (Bangkok, Thailand) in the subject area of sustainable tourism, and she traveled to Opole University of Technology (Opole, Poland) and the Universidad de Cuyo and Universidad de Mendoza in Mendoza, Argentina, for a student and faculty cultural immersion experience. She is a regular instructor for Indiana University’s executive development program, and she was elected to the American Academy for Park and Recreation Administration in 2014.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eRobert J. Barcelona, PhD,\u003c\/b\u003e serves as department chair and a professor in the department of parks, recreation and tourism management at Clemson University. He previously served as the department chair in the department of recreation management and policy at the University of New Hampshire (UNH). Barcelona’s research and writing interests focus on increasing access to sport and recreation programs and facilities and on improving the quality of recreation experiences through partnerships, planning, creative financing, staff training, and professional development.\u003cbr\u003e\u003cbr\u003e Barcelona teaches both undergraduate and graduate courses focusing on management and leadership, strategic planning, program evaluation, youth development, and recreational sport management. He also works closely with local and federal agencies on issues pertaining to research and program evaluation efforts. Barcelona currently serves as the chair of the Council on Accreditation for Parks, Recreation, Tourism and Related Professions (COAPRT), and he is the editor in chief of \u003ci\u003eRecreational Sports Journal\u003c\/i\u003e. In 2019, Barcelona was inducted as a fellow of the American Academy for Park and Recreation Administration (AAPRA), where he serves as chair of the Research for the Profession Committee.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eJo An M. Zimmermann, PhD, CPRP,\u003c\/b\u003e is an associate professor in the recreation studies program within the department of health and human performance at Texas State University. Zimmermann teaches undergraduate and graduate courses related to administration, finance, and marketing as well as the senior capstone course. Prior to coming to Texas State University, she was a senior lecturer in recreation management at Victoria University in Melbourne, Australia, as well as a visiting assistant professor in recreation administration at Clemson University, where she earned her PhD.\u003cbr\u003e\u003cbr\u003e As a practitioner, Zimmermann worked as a recreation supervisor for the Morton Grove Park District and as a program manager at the Park District of Oak Park, both in Illinois. She has presented and written on management and administrative roles in parks and recreation, including authoring chapters in textbooks. Zimmermann has served as a visiting professor at Beijing Sport University in Beijing, China. She is a regular presenter at the Texas Recreation and Park Society Annual Institute and is a cochair of the Leisure Management Special Interest Group for the World Leisure Organization. In 2017, she was named Outstanding Educator of the Year by the Texas Recreation \u0026amp; Park Society. The following year, she received the Presidential Distinction Award for Teaching from the Texas State University College of Education.\u003c\/div\u003e\u003c!--end tabAuthor--\u003e\u003cdiv id=\"tab-excerpt\" class=\"tab-content\"\u003e \u003ca class=\"alsoAvailableAs\" href=\"\/blogs\/excerpt\/best-practices-and-benchmarking\"\u003eBest practices and benchmarking\u003c\/a\u003e\u003cbr\u003e\u003ca class=\"alsoAvailableAs\" href=\"\/blogs\/excerpt\/grow-your-organization-through-social-media-engagement\"\u003eGrow your organization through social media engagement\u003c\/a\u003e\u003cbr\u003e\u003ca class=\"alsoAvailableAs\" href=\"\/blogs\/excerpt\/reducing-prejudice-and-building-competencies-for-addressing-interpersonal-and-systemic-challenges\"\u003eReducing Prejudice and Building Competencies for Addressing Interpersonal and Systemic Challenges\u003c\/a\u003e\u003cbr\u003e\u003ca class=\"alsoAvailableAs\" href=\"\/blogs\/excerpt\/take-a-competency-based-approach-to-management\"\u003eTake a competency-based approach to management\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\n\u003c\/div\u003e\u003c!--end tabExcerpt--\u003e\u003cdiv id=\"tab-ancillaries\" class=\"tab-content\"\u003e \u003cp\u003eAll ancillaries are free to adopting instructors through \u003ca href=\"\/pages\/ancillary-materials\" target=\"_blank\"\u003eHK\u003ci\u003ePropel\u003c\/i\u003e\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eInstructor guide.\u003c\/b\u003e Includes a sample course syllabus, chapter outlines, learning objectives, the activities and case studies provided to students, an introductory activity for the competency scorecard, and links to sample forms that are typical of the documents learners will encounter in their future jobs.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eTest package.\u003c\/b\u003e Contains 350 questions in true-false, matching, essay, and multiple-choice formats. The files may be downloaded for integration with a learning management system or printed for use as paper-based tests. Instructors may also create their own customized quizzes or tests from the test bank questions to assign to students directly through HK\u003ci\u003ePropel\u003c\/i\u003e. Multiple-choice and true-false questions are automatically graded, and instructors can review student scores in the platform.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eChapter quizzes.\u003c\/b\u003e Contains ready-made quizzes (9-10 questions each) to assess student comprehension of the most important concepts in each chapter. Each quiz may be downloaded or assigned to students directly through HK\u003ci\u003ePropel\u003c\/i\u003e. The chapter assessments are automatically graded, and instructors can review student scores in the platform.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePresentation package.\u003c\/b\u003e Features more than 290 PowerPoint slides of text, artwork, and tables from the book that can be used for class discussion and presentation. The slides in the presentation package can be used directly within PowerPoint or printed to make handouts for students. Instructors can easily add, modify, and rearrange the order of the slides.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eInstructors also receive access to all student materials in HK\u003ci\u003ePropel\u003c\/i\u003e.\u003c\/b\u003e For \u003ci\u003eLeisure Services Management\u003c\/i\u003e, this includes the list of competencies tested in the Certified Park and Recreation Professional (CPRP) exam to help learners better understand what will be expected of them, plus a competency scorecard, undergraduate- and graduate-level case studies for each chapter, and links to websites.\u003c\/p\u003e\n\u003c\/div\u003e\u003c!--end tabAncillaries--\u003e","brand":"Amy R. Hurd,Robert J. Barcelona,Jo An M. Zimmerman","offers":[{"title":"Ebook With Online Resource","offer_id":42698604511319,"sku":null,"price":125.95,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/2470\/1958\/files\/9781718213449.jpg?v=1776180296","url":"https:\/\/canada.humankinetics.com\/products\/leisure-services-management-3rd-edition-epub","provider":"Human Kinetics Canada","version":"1.0","type":"link"}